You Are Viewing

Privacy Policy

Privacy Policy

MistralPay is committed to protect the privacy of individuals who visit the website and who make use of the online facilities.
This privacy policy provides you with information in terms of articles 19 and 20 of the Data Protection Act. It also takes consideration of Recommendation 2/2001 of the Article 29 Data Protection Working Party, adopted on 17 May 2001, on certain minimum requirements for collecting personal data online.
The policy can be easily accessible via a link at the bottom of each web page.

1. Data Controller

The Data Controller of this website is Mistral Pay LTD whose office is situated at Ground Floor, Europa Centre, St. Anne Street, Floriana, FRN 9011, MALTA

2. Information Collected and Purpose

Download Information
When you visit our website the following information will automatically be processed and this is solely for the use of this company:

  • The requested web page or download
  • Whether the request was successful or not
  • The date and time when you accessed the site
  • The Internet address of the web site or the domain name of the computer from which you accessed the site
  • The operating system of the machine running your web browser and the type and version of your web browser

Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. Our website uses only session cookies which are erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

Personal Data Provided by the Data Subject

When using this website’s online facilities, data subjects may be required to provide their personal data for the purposes of fraud prevention, to send newsletter via email from time to time regarding the latest news and useful information about the company’s products/services and/or activities, to release members’ personal information if required by law or if pertinent to judicial authorities or criminal investigations.

MistralPay may also use personal information to provide MistralPay Services and customer support, process transactions and send notices about customer transactions, resolve disputes and troubleshoot problems, prevent illegal and prohibited activities, customise MistralPay Services and content, compare and verify information with third parties.

This information is collected through “traffic data” and may entail the use of “IP addresses” and other numeric codes used to identify a computer. This information may be helpful for statistical purposes and data analysis with an aim at improving and better meeting members’ needs.

MistralPay may also use members’ details to investigate and help prevent potentially unlawful activity or any activity that threatens the network or otherwise violates the user agreement for that service.

Google AdWords

MistralPay uses Google AdWords, a web analytics and search engine advertising campaign management service. Google AdWords uses cookies, web beacons, and other means to help MistralPay analyse how users interact with the site.

You may find Google’s Privacy Statement at

Google Analytics

MistralPay uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help MistralPay  analyse how users interact with the site. You may find Google’s Privacy Policy at

3. Your Rights as Data Subject

As an individual you may exercise your right to access the data held about you by this company by submitting your request in writing to the Data Controller.

Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any changes referring to the personal data held by the association.

In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request the blocking or erasure of data which has been processed unlawfully.

4. Links to other Web Sites

To give you a better service our site can connect you with a number of links to other local and international organisations and agencies. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site.

5. Transaction Security Policy

This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data.  You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window.  The url address will also start with https:// depicting a secure webpage.  SSL applies encryption between two points such as your PC and the connecting server.  Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at the receiving end.  This will ascertain that data cannot be read during transmission.

6. Changes to this Privacy Policy

If there are any changes to this Privacy Policy, we will replace this page with an updated version. It is therefore in your own interest to check the “Privacy Policy” page any time you access our web site so as to be aware of any changes which may occur from time to time.

7. Feedback

Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcomed and greatly appreciated.

Mistral Pay Ltd

Ground Floor, Europa Centre
St. Anne Street
Floriana, FRN9011, Malta
Skype: mistralpay